At Avalore, we provide custom marketing, creative, and strategy services tailored to each client’s needs. Please read our Fulfillment Policy carefully to understand how we handle payments, cancellations, and service delivery.    Refund Policy  All payments to Kokopelli Pictures LLC, dba Avalore, are non-refundable. Due to the custom and creative nature of our work, we do not offer refunds for services once work has begun or payment has been processed. This ensures we can dedicate time, resources, and planning to your project immediately upon engagement.    If you have concerns about the scope or progress of your project, we encourage you to contact us directly so we can address them in alignment with your signed agreement.    Shipping or Delivery Policy  Avalore does not ship physical products. All services and deliverables are digital and will be delivered electronically via email, cloud storage, or project management platforms agreed upon with the client. Delivery timelines, milestones, and formats are detailed in each signed contract.    If physical goods or printed materials are part of your project, delivery timelines and costs will be outlined in the project agreement or invoice.    Return Policy and Process  As a service-based business, Avalore does not offer returns. Our work is custom-tailored to each client, and once a service is delivered or time is allocated to a project, it cannot be returned or undone.    If a revision or adjustment is needed, we may provide edits or modifications per the terms outlined in your project contract.    Cancellation Policy  Clients may request to cancel a service or project, but all cancellations are subject to the terms outlined in the signed agreement. Each contract will specify the cancellation process, notice period, and any fees associated with early termination.    Cancellations must be made in writing and sent to your Avalore account manager or team@avaloreagency.com. Any work completed up to the point of cancellation will be billed accordingly, and no refunds will be issued for work already performed.    Contact Information  If you have any questions about this policy, please contact us:    Kokopelli Pictures LLC, dba Avalore  Email: team@avaloreagency.com  Address: 2301 Blake St STE 100 Denver, CO 80205  Phone: 720-722-2476